See the latest Xurrent IMR features in action
Serious Incident Management,
Not-So-Serious Stickers
Collect them from our booth!
Xurrent ITxM
Raise requests in Specialist Portal to create incidents in IMR and notify the right teams, sync comms via status pages by StatusCast, and create post-incident learning tasks to close the doom loop.
Xurrent IMR Demo
Experience Xurrent IMR's capabilities firsthand with our interactive product walkthrough. Navigate through key features and witness the impact of proactive incident resolution—all in a guided, hands-on environment.
Smart On-Call Management
Xurrent IMR simplifies on-call management for distributed teams, no matter how complex your rotation or shift patterns.
Workflows
Xurrent IMR's workflow automation engine customizes responses to specific incidents, automates escalation, initiates plans, sends real-time notifications, and integrates with apps like Jira for seamless incident handling and post-incident analysis.
Analytics
Xurrent IMR’s built-in Analytics gives deep insight by account, team, service, and user. Pick custom ranges/granularity to track Total Incidents, Avg. MTTA, and Avg. MTTR—ideal for advanced post-mortems and continuous improvement.
Service Catalog
Dependency-aware view of every service—owners, health, and upstream/downstream links—so you can pinpoint root cause, see blast radius, and jump to runbooks fast.
Intelligent Alert Routing
Xurrent IMR's powerful custom routing rules lets you to route the right alerts to the right people at the right time and reduce MTTA by over 90%.
Xurrent IMR Onboarding
Experience how effortless onboarding with Xurrent IMR can be. Our interactive walkthrough guides you step-by-step, showcasing key features and setting you up for seamless incident management in no time
AI Incident Summariser
Sera AI provides instant summaries via Slack, so even if you’re on the go, you can gauge the incident’s urgency. Get the full context with just a tap, and decide if it’s critical or something your team can handle.
AI Postmortems
Structured postmortems and automated follow-up tasks. Ensure continuous improvement by capturing key insights to prevent future incidents.
AI Querier
Get instant insights into impacted services, clusters, and components for faster resolution and minimal downtime.
AI-Powered Scheduling
Leverage Xurrent IMR's AI tool to automatically generate complex on-call schedules tailored to your team’s needs. Optimize coverage, reduce manual work, and ensure seamless shift management across distributed teams.